Privacy Policy

Last updated: March 31, 2026

Information We Collect

When you submit an estimate request form, we collect the following information: your name, phone number, email address, property address, project type, project description, budget range, and any additional details you provide about your construction project.

How We Use Your Information

We use the information you provide to:

  • Prepare and deliver project estimates
  • Communicate with you about your project via SMS and email
  • Schedule site visits when required for accurate quoting
  • Send follow-up messages regarding your estimate
  • Improve our services and customer experience

SMS Communications

By providing your phone number and submitting the estimate request form, you expressly consent to receive SMS text messages from the contractor regarding your project inquiry. The SMS program facilitates estimate delivery and project qualification for construction services.

Messages may include: project qualification questions, estimate delivery, scheduling communications, and follow-up messages. Message frequency varies but is typically 3–8 messages per inquiry. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. You will receive one final confirmation and no further SMS will be sent. To get help, reply HELP. Opting out of SMS will not affect your ability to receive your estimate by other means.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes. Your information is shared only with the contractor you contacted for the purpose of providing your estimate, and with service providers (SMS delivery, email delivery) solely to facilitate that communication.

No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in data are never sold, rented, or shared.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable measures to protect your personal information, including encryption of sensitive data in transit and at rest. However, no method of electronic transmission or storage is 100% secure.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data by contacting us.

Contact

If you have questions about this privacy policy or your data, please contact us at hello@prontoclose.com or by replying to any SMS or email you have received from us.

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